Travel Safe

Travel Wise

Rail is still the safest form of travel in Britain today.

To help keep every journey stress-free and secure for yourself and

your family, follow some of our recommended safety suggestions.

Confirm train times and connections before travellingMake sure at least one person knows when and where you are

travelling, and your expected  time of arrival. Carry a

fully-charged mobile or money for a pay phone in case you need to

contact themIf you have a disability that restricts movement, check

beforehand that each station can provide the required access and

that a member of station staff will be available to help you if

necessaryWhen travelling in a group, pre-arrange a meeting point in case

you get separated and supply everyone with the same contact

telephone number for emergenciesIf you are being met by someone at the station, get precise

directions as to where they will be waiting. Some stations have

several entrances and car parks

Stay aware

Be aware of your surroundings and look confident and certain of

where you are goingAvoid poorly lit areas and try to stay in sight of CCTV cameras

or close to other peopleAvoid listening to personal stereos or radios, they can

restrict your hearing and prevent you from being aware of what

is happening around youBe wise to pick pockets. Ensure any valuable items such as

mobile phones, iPods and cameras are kept well out of

sight. Always keep purses and wallets close to your body and

carry bags in front of you and secure with your armIf you see an unattended bag or package, alert station staff or

police officer immediately. Keep your own belongings close to you

at all times or you may alarm fellow passengers and seriously delay

your journeyWhen using car parks, try to choose a parking bay close to an

exit, especially if you will be returning in the dark. If

necessary, make a note of your car’s exact position so you won’t

have to search on your return. Make sure your vehicle is securely

locked and that all personal possessions are locked away and out of

sightIf you take a cab from the station, use only reputable taxi or

mini cab companies. Do not accept lifts from strangers or anyone

who may be operating an unlicensed taxi service

 

On the

train

When you board a train, choose a carriage

where you feel comfortable. If you do find yourself sitting

somewhere that makes you feel nervous or vulnerable, move to

another area. If necessary, tell a member of the train crew about

your worries and ask for help to find a new locationProtect your privacy. Giving out personal

details on a mobile phone or displaying them on a luggage label,

document or laptop could alert potential thievesKeep checking stowed luggage, particularly at

station stops. If you are carrying a handbag and feel you may fall

asleep, keep one arm through the strapsNote where the emergency alarm is located.

Although it is unlikely you will have to use it, knowing where it

is may help your peace of mind